All the staff were kind, friendly and helpful. A special shout out to Liezel who made it her mission to schedule the surgery of both my eyes before my departure out of State. The surgical staff were on point and I felt like I was in good hands, and I was. The surgery of the first eye was a great success and I'm incredibly grateful to Dr Crane for restoring my vision. I'm scheduled to get the other eye done in the coming days and feel less anxious knowing I'm in good hands.
April 2024
I recently had LASIK surgery at Northern New Jersey Eye Institute (NNJEI), and I can honestly say it's been life-changing! For years, I struggled with glasses and contacts, and the freedom of clear vision is incredible.Dr. Crane was fantastic throughout the entire process. During the consultation, he was incredibly thorough in explaining the procedure, answering all my questions patiently, and making sure LASIK was the right choice for me. The staff at the practice were also friendly and professional, which helped ease any pre-surgery jitters.The LASIK procedure itself went smoothly, and Dr. Crane constantly ensured I felt comfortable. Now, thanks to his expertise,... read full review
March 2024
Drs are great, but office staff is rude and nasty. Don't listen, and condescending, especially when dealing with people of color. Want to be clear, I'm talking about billing manager and Intake person. Checkout staff does not treat you like this. Seems the American way be know-it-alls and treat people with disrespect and not let people finish what they are saying before responding.
All the staff were kind, friendly and helpful. A special shout out to Liezel who made it her mission to schedule the surgery of both my eyes before my departure out of State. The surgical staff were on point and I felt like I was in good hands, and I was. The surgery of the first eye was a great success and I'm incredibly grateful to Dr Crane for restoring my vision. I'm scheduled to get the other eye done in the coming days and feel less anxious knowing I'm in good hands.
I recently had LASIK surgery at Northern New Jersey Eye Institute (NNJEI), and I can honestly say it's been life-changing! For years, I struggled with glasses and contacts, and the freedom of clear vision is incredible.Dr. Crane was fantastic throughout the entire process. During the consultation, he was incredibly thorough in explaining the procedure, answering all my questions patiently, and making sure LASIK was the right choice for me. The staff at the practice were also friendly and professional, which helped ease any pre-surgery jitters.The LASIK procedure itself went smoothly, and Dr. Crane constantly ensured I felt comfortable. Now, thanks to his expertise,... read full review
Drs are great, but office staff is rude and nasty. Don't listen, and condescending, especially when dealing with people of color. Want to be clear, I'm talking about billing manager and Intake person. Checkout staff does not treat you like this. Seems the American way be know-it-alls and treat people with disrespect and not let people finish what they are saying before responding.