Northern New Jersey Eye Institute

Northern New Jersey Eye Institute (NNJEI) offers LASIK surgery. The doctors are highly skilled and capable, with one patient describing their experience as "life-changing" and praising Dr. Crane's thoroughness and professionalism. However, patients have expressed significant dissatisfaction with the office staff. They describe the billing manager and intake person as rude, condescending, and dismissive, especially towards people of color. Despite concerns about long wait times and difficulty reaching the medical department, the practice has taken steps to address negative feedback and resolve patient issues.