Marcolin U.S.A. Eyewear Corp.

Feb 2020

ONe of the nosepads on my Tom Ford sunglasses fell off. I was not able to find a replacement at optical shops near me and when I called Tom Ford they directed me to Marcolin. I left a voicemail at Marcolin's and my call was returned within an hour. The gentleman who called me was gracious and helpful and without fuss said he would mail me the replacement at no cost. True to his word, within a few days I received 2 pairs of nosepads. Wish I had his name to give him a shoutout: amazing, courteous, prompt service, I am very grateful. A class act.

Feb 2020

Have had my Tom Ford glasses for about a year now and the lenses went bad. Called these guys this morning and within a hour i had a email from them!

Darnell Carter was very knowledgeable and gave very precise instructions on how to return the glasses.

This guy needs a raise!