I posted a very bad review a while ago about my experiences here. I was always looked at and never helped and the staff were extremely ignorant and treated you like dirt. I told their corporate center and their store manager about it and they seemed to “hear me” but never did. I tried again to go in and that was the last straw- they treated me so poorly I called their corporate office and said I had it they cant profile or treat people like that. The lady who took the call was upset that I was upset and the new store manager called me to try and make it right. She said she wanted people to feel welcome and that behavior is not tolerated ( I’ve heard this speech... read full review
October 2024
Oh my goodness! I came in for a facial, and Diana is the one of Jersey’s best Facialists! I’m an Esthetician for 28 years, and she has the talent and touch and instinct. Bravo ?? ?????? My face was void of wrinkles, plus the entire facial was so relaxing. In addition, the staff is eager and professionally educated to answer your skincare concerns . I highly recommend the shopping experience and the facial experience ?????
January 2024
After trying Alta and Sephora, which were both huge disappointments, I went to Bluemercury at the Grove... it was great!Marco helped me with skincare and makeup. He was on point with everything. ??He color matched my skin to a T and did not try to oversell but pointed out what my skin needed, and he did a great job! I will be back to bluemercury to get the rest of the things he suggested.
I posted a very bad review a while ago about my experiences here. I was always looked at and never helped and the staff were extremely ignorant and treated you like dirt. I told their corporate center and their store manager about it and they seemed to “hear me” but never did. I tried again to go in and that was the last straw- they treated me so poorly I called their corporate office and said I had it they cant profile or treat people like that. The lady who took the call was upset that I was upset and the new store manager called me to try and make it right. She said she wanted people to feel welcome and that behavior is not tolerated ( I’ve heard this speech... read full review
Oh my goodness! I came in for a facial, and Diana is the one of Jersey’s best Facialists! I’m an Esthetician for 28 years, and she has the talent and touch and instinct. Bravo ?? ?????? My face was void of wrinkles, plus the entire facial was so relaxing.
In addition, the staff is eager and professionally educated to answer your skincare concerns . I highly recommend the shopping experience and the facial experience ?????
After trying Alta and Sephora, which were both huge disappointments, I went to Bluemercury at the Grove... it was great!Marco helped me with skincare and makeup. He was on point with everything. ??He color matched my skin to a T and did not try to oversell but pointed out what my skin needed, and he did a great job! I will be back to bluemercury to get the rest of the things he suggested.