About Edwards Appliance Services. Factory authorized service
Edwards Appliance Services is a factory-authorized service provider that specializes in repairing a wide range of appliances, including Viking Pro and Speed Queen. Customers have praised the company's excellent customer service, with knowledgeable technicians like Ray and Fred who diagnose issues accurately, order parts promptly, and complete repairs efficiently. The company is known for its responsiveness, with easy appointment scheduling and technicians arriving on time or even early. Customers have had great experiences with Edwards Appliance Services, rating them highly for their expertise in fixing even the most sophisticated built-in appliances.
I placed a service call for my speed queen washer. The woman who answered was very pleasant. Technician arrived as scheduled. The technician replaced the belts. The price was reasonable and the technician was courteous and knowledgeable. This was my 1st time using them. I will definitely use the again. I was pleasantly surprised. I was a bit apprehensive after reading some of the reviews previously posted but I thought I would give them a shot and decide for myself. Iām glad I did!!!!ā
My husband and I couldn't of had a better repair man than Ray. Not only was he personable but also had shared some tips about our refrigerator that we didn't have any knowledge about. He had to come twice because he didn't have the right valve for our fridge, but he ordered the part Immediately and it came within a week. Thank you Edwards Appliance for your awesome work.
I had my first-ever experience with Edwards Appliance Service today. I had made an appointment for a service call, and this morning a friendly and helpful Fred Oster appeared as expected at my home. He inspected my ailing kitchen exhaust, made an evaluation of the problem, told me the bad $$ news and said the office would call to set up the finish appt. at some point. He even gave me instructions about how to effectively clean the fan filters. Very impressive service call!