Retro Fitness - PERMANENTLY CLOSED

Apr 2023

I typically dont post reviews but I have to stress some issues that have been getting worse. I was allowing some time but not seeing any improvement for several months now and tonight was the icing on the cake.Without getting too gross, I nearly vomited going into the men's room urinals. The odor of urine was so pronounced I had to walk out. I've noticed the bathrooms haven't been truly cleaned in weeks. Same stains I've always seen for a while now on the porcelain. Clearly not being handled. I had to mention something to the 2 young guys working behind the counter as I was walking out and one said "I just poured bleach into both urinals an hour ago" Well they were clearly...read full review

Aug 2022

I have waited 4 months to leave this review because I have futilely hoped that things would be resolved. However, my (and others) complaints have fallen on deaf ears.Retro has 18 treadmills - one of the main reasons that i chose this gym. Currently, only 4-6 function at all. I have spoken to the front desk 3 times now and have gotten the runaround on when a 'technician' is going to come look at them. It's been 4 months.This is unacceptable.If you want to lift free weights, this place is fine. The machines are ok, although one I like to use has been out of service for 2 weeks and I'm not holding my breath.If you want treadmills, look elsewhere.

Jul 2022

I sent three emails and left 2 messages for the manager until I was finally able to cancel my membership. This took weeks to resolve and on top of it he had an attitude. All the other staff are nice and equipment was great but terrible communication. Also asked to freeze my account and asked for confirmation that I would not be charged anything going forward. They confirmed I would not be charged anything yet a few months later I was charged an annual fee.