Extremely unprofessional. One of the plumbers almost got into a fist fight with a fedex driver. It’s now been 3 months and my concrete still hasn’t been finished. 4 times i was given a window of 1-2 weeks. 2 times they actually scheduled a date and both times they were a no show. After making accommodations per their request, They couldn’t even give me the courtesy of letting me know they wouldn’t be coming. I definitely would not recommend
October 2023
These people are so rude; waking people up at the crack of dawn threatening to tow your car so they can move their truck in like they own the streets?! Their employees should’ve taken an etiquette lesson or two while they were in trade school-would’ve helped them quite a bit. I didn’t even use their services (and I wouldn’t frankly-even if it was an emergency) and they’re being nasty for no reason this time of day. Jerks.
January 2024
Jake from Rapid Rooter came out to my home and was one of the nastiest and rudest individuals you could meet. I filed a claim through American water resources and they came out as I had a clog in my drain at the rear of my home. Jake walked around back of my home and stated that he would only snake through the front. Next when I requested he out a camera down the pipe he said WHY and i stated to ensure there was no collapsed pipe and he stormed off. Next i asked for the rear drain to unclog the blockage and he refused as he said he didn’t feel like it and he knew it wouldn’t work and said he would be me $1000. Mins you i have had roto rooter and a private plumber... read full review
Extremely unprofessional. One of the plumbers almost got into a fist fight with a fedex driver. It’s now been 3 months and my concrete still hasn’t been finished. 4 times i was given a window of 1-2 weeks. 2 times they actually scheduled a date and both times they were a no show. After making accommodations per their request, They couldn’t even give me the courtesy of letting me know they wouldn’t be coming. I definitely would not recommend
These people are so rude; waking people up at the crack of dawn threatening to tow your car so they can move their truck in like they own the streets?! Their employees should’ve taken an etiquette lesson or two while they were in trade school-would’ve helped them quite a bit. I didn’t even use their services (and I wouldn’t frankly-even if it was an emergency) and they’re being nasty for no reason this time of day. Jerks.
Jake from Rapid Rooter came out to my home and was one of the nastiest and rudest individuals you could meet. I filed a claim through American water resources and they came out as I had a clog in my drain at the rear of my home. Jake walked around back of my home and stated that he would only snake through the front. Next when I requested he out a camera down the pipe he said WHY and i stated to ensure there was no collapsed pipe and he stormed off. Next i asked for the rear drain to unclog the blockage and he refused as he said he didn’t feel like it and he knew it wouldn’t work and said he would be me $1000. Mins you i have had roto rooter and a private plumber... read full review