About Salon Meraki
Salon Meraki is a boutique salon known for its warm and inviting environment. The team at Meraki consists of creative, passionate, and talented stylists who take pride in excellent customer service and continuing education. They strive to help guests look and feel amazing. Customers have praised the salon for its friendly atmosphere and talented stylists. One client appreciated stylist Jess for giving an excellent cut and color, making their hair look fuller and healthier. They also enjoyed the warm greeting and offered tea during their visit, feeling well taken care of. Jess was highly recommended for her fabulous work. Another customer shared their experience with stylist Chrise, the owner, who reached out and was very considerate. Chrise gave the client multiple conditioning treatments and haircuts to restore their hair’s health, showing great care and professionalism. The client learned a lot from this experience and appreciated Chrise’s kindness. However, not all visits went smoothly. A different client described their first experience with stylist Jess as disappointing. They arrived early, were greeted nicely, and received a wash and cut that made their thin hair feel fuller. But the experience deteriorated as the stylist continued bleaching beyond the initial agreement, causing damage and leaving the hair discolored and half wet. The client was upset about the unprofessional handling and felt the service was not as expected, mentioning the lack of clear communication and an apology. Despite these issues, the salon’s overall reputation remains positive, with many clients satisfied with the friendly staff and talented stylists like Jess.
Alexandra was AMAZING! She was so patient with me! She listened to every detail and she wouldnt make decisions for me, it was well what do you want? I loved that! Thank you for squeezing me in and taking the time to perfectly execute my vision!!!
I booked a coloring appointment with Cara, wanting to go a back to my root color with some subtle highlights around my face and lots of warm toning (I was going in with brown out, platinum blonde highlights), and she absolutely delivered. My hair turned out to be exactly what I wanted, and I could tell that she was really working hard to make sure that I was happy by explaining the process to me and telling me what she was going to do before doing it. She was also very sweet and hardworking! Had a great time and so happy with my hair, will definitely be going back!
Update : Chrise the owner reached out and was very considerate and apologetic .she gave me multiple conditioning treatments and haircuts to restore the health of my hair. I’m very grateful and learned alot from chrise as I am also in the cosmetology field and learned a lot through this experience.
I’m not one to write bad reviews or criticize others but i wish I had seen a review like this before choosing this salon. It was my first time here I met with Jess. At first I felt like we were on the same page. hours in I really started to question it.I came in at 10 am and left by 4pm and the end result was far from what I asked for . I wish she would have said...read full review