Selma is a very good hair braider and I have been going to her for a long time.I had a appointment last week @9:30 am. She was not there by 10am. I tried calling her and her phone kept going to voice-mail. I called again @10:30 same thing. So I left and will never return again.Till this day she has never returned my call.Horrible customer service.
February 2021
This is the 1st African braid salon I've been to where the stylist TRIED to be polite. She actually apologized when I said, "Ouch." BTW, I'm not tender-headed. Besides that; the service was overpriced for the inexperience, lack of talent, and unprofessional techniques used to complete braid styles. I watched one braider put a lighter to the cornrows at the base of a customer's head and I could smell the client's long, healthy, natural hair burning under the Kanekalon hair. But, the stylist would not stop lighting her hair on fire. My micros were not micros: They were medium-sized individual braids. The knots unraveled the very next day and... read full review
August 2020
I visited this shop last week. As a new customer, I didn't know what to expect. After reading all of the reviews provided, I decided to have my own experience. I am happy that I made that decision. I absolutely love my Faux Locs! Thank you Salma.
Selma is a very good hair braider and I have been going to her for a long time.I had a appointment last week @9:30 am. She was not there by 10am. I tried calling her and her phone kept going to voice-mail. I called again @10:30 same thing. So I left and will never return again.Till this day she has never returned my call.Horrible customer service.
This is the 1st African braid salon I've been to where the stylist TRIED to be polite. She actually apologized when I said, "Ouch." BTW, I'm not tender-headed. Besides that; the service was overpriced for the inexperience, lack of talent, and unprofessional techniques used to complete braid styles. I watched one braider put a lighter to the cornrows at the base of a customer's head and I could smell the client's long, healthy, natural hair burning under the Kanekalon hair. But, the stylist would not stop lighting her hair on fire. My micros were not micros: They were medium-sized individual braids. The knots unraveled the very next day and... read full review
I visited this shop last week. As a new customer, I didn't know what to expect. After reading all of the reviews provided, I decided to have my own experience. I am happy that I made that decision. I absolutely love my Faux Locs! Thank you Salma.