About Lou Fasano Heating & Cooling, Inc.
Lou Fasano Heating & Cooling, Inc. is a family-owned business with over three generations of experience in heating and cooling systems. They offer a wide range of services, from simple repairs to complex installations. Customers praise the company's responsiveness, with technicians arriving quickly for both scheduled and emergency appointments. The staff are knowledgeable and willing to go the extra mile to help customers understand their HVAC systems and resolve issues efficiently. Their commitment to excellent customer service is evident in their friendly staff, after-hours availability, and follow-up communication. The company is known for its fair and reasonable pricing, making it a trusted choice for heating and cooling needs. Customers have shared positive experiences, especially during urgent situations like a house heating or cooling failure, and appreciate the technicians' professionalism and thorough work, including detailed troubleshooting and system cleaning when needed.
I can not say enough about the service, the attention to detail and workmanship that I received. I was in total panic mode...my central ac went out entirely and the house was like an oven. Lou came out first thing in the morning assessed what was going on and got the system up and running. But then another mechanic John came out later in the day cleaned the unit which apparently was filthy and made sure everything was running properly. My air conditioning is working wonderfully! I will ONLY call Lou Fasano Heating & Cooling!!!
Side note I had one of those "insurance plans" for home maintenance..one of their mechanics came out and did nothing literally but...read full review
Solid as a rock company.
Its Friday before Memorial day, Im hosting a get together at my house tonight but my AC is blowing warm air. I called Jes and explained. Jack arrived within 30mins, very friendly guy. He looked at my system, did some trouble shooting and explain exactly what he is doing, & things to look out for and maintain going fwd. He got the job done and my AC is up and running. Price very reasonable. Many Thanks.
Lou and his guys are awesome! Called him on a Sunday and he took the time to walk me through some tests. Had a guy out Monday morning and they got my unit up and running. Great company!