Robert Wood Johnson Physician Enterprise

Jun 2024

DO NOT GO HERE ESPECIALLY IF YOU’RE A NEW PATIENT!!!!!

They had me reschedule my original appointment that I made 4 months out for a family emergency, which I get, but when I came for my appointment we had set, after checking in on the chart 3 times, they said that I would have to verbally say I am confirming the appointment. They claimed they called me and left a voicemail the day before and I check my call logs and voicemail and there’s nothing from there. They wanted me to reschedule again, but I said I refuse because who wants to go to a doctor’s office that has you check in 3 times and never leaves a voicemail and cancels on you without notice. I left...read full review

Feb 2023

The desk manager named Liz said the phones and calling system for confirmations do not work in this office. When I asked to speak to my doctor she refused to connect me and told me that the doctors at this location don't call patients back. She blamed me for an incorrect number in her system and - in clear violation of HIPPA policy - went through my medical history to tell me that I've seen another doctor in the system who probably switched my number. In the end, she told me I'd be better off seeing another doctor and hung up on me after I expressed I had a medical concern.I urge anyone considering this office as a PCP to rethink their options. If the front desk is any...read full review

Jan 2023

I scheduled an appointment a month ago online as a new patient. They waited until a month later the DAY BEFORE my appointment to call and say that they aren’t taking new patients until March or April of next year. I will not have insurance in the new year and if I had known this a month ago when I scheduled the appointment I could have tried to find a different physician before my insurance runs out.