Water tight improperly installed a large, whole house filter in the middle of a thin water pipe. We could not get the top off to change the filter because of the tremendous pressure. We were afraid we’d either break the water pipe or the top of the filter. We called several times and left messages, no response. Finally we called on my son’s cell phone which was a number they didn’t have and the guy picked up immediately thinking it was a new customer calling. He made an appointment with us to come fix it on a Friday and never showed up, never returned our calls again. We had to call in another plumber to come who properly mounted the filter... read full review
April 2024
Water tight improperly installed a large, whole house filter in the middle of a thin water pipe. We could not get the top off to change the filter because of the tremendous pressure. We were afraid we’d either break the water pipe or the top of the filter. We called Bob several times and left messages, no response. Finally we called on my son’s cell phone which was a number they didn’t have and Bob picked up immediately thinking it was a new customer calling. He made an appointment with us to come fix it on a Friday and never showed up, never returned our calls again. We had to call in another plumber to come who properly mounted the filter on the wall. It... read full review
April 2024
They improperly installed a large, whole house filter in the middle of a thin water pipe. We could not get the top off to change the filter because of the tremendous pressure. We were afraid we'd either break the water pipe or the top of the filter. We called several times and left messages, no response. Finally we called on my son's cell phone which was a number they didn't have and the guy picked up immediately thinking it was a new customer calling. He made an appointment with us to come fix it on a Friday and never showed up, never returned our calls again. We had to call in another plumber to come who properly mounted the filter on the wall. It should... read full review
Water tight improperly installed a large, whole house filter in the middle of a thin water pipe. We could not get the top off to change the filter because of the tremendous pressure. We were afraid we’d either break the water pipe or the top of the filter. We called several times and left messages, no response. Finally we called on my son’s cell phone which was a number they didn’t have and the guy picked up immediately thinking it was a new customer calling. He made an appointment with us to come fix it on a Friday and never showed up, never returned our calls again. We had to call in another plumber to come who properly mounted the filter... read full review
Water tight improperly installed a large, whole house filter in the middle of a thin water pipe. We could not get the top off to change the filter because of the tremendous pressure. We were afraid we’d either break the water pipe or the top of the filter. We called Bob several times and left messages, no response. Finally we called on my son’s cell phone which was a number they didn’t have and Bob picked up immediately thinking it was a new customer calling. He made an appointment with us to come fix it on a Friday and never showed up, never returned our calls again. We had to call in another plumber to come who properly mounted the filter on the wall. It... read full review
They improperly installed a large, whole house filter in the middle of a thin water pipe. We could not get the top off to change the filter because of the tremendous pressure. We were afraid we'd either break the water pipe or the top of the filter. We called several times and left messages, no response. Finally we called on my son's cell phone which was a number they didn't have and the guy picked up immediately thinking it was a new customer calling. He made an appointment with us to come fix it on a Friday and never showed up, never returned our calls again. We had to call in another plumber to come who properly mounted the filter on the wall. It should... read full review