Watertight Plumbing & Heating

Apr 2024

Water tight improperly installed a large, whole house filter in the middle of a thin water pipe. We could not get the top off to change the filter because of the tremendous pressure. We were afraid we’d either break the water pipe or the top of the filter. We called several times and left messages, no response. Finally we called on my son’s cell phone which was a number they didn’t have and the guy picked up immediately thinking it was a new customer calling. He made an appointment with us to come fix it on a Friday and never showed up, never returned our calls again. We had to call in another plumber to come who properly mounted the filter on the wall. It should have never been mounted in between a thin water pipe. I wrote several letters and emails asking for the $350 I had to pay the new plumber to be reimbursed since the new plumber fixed water tights mistake. Silence….never heard back from Water tight again. Buyer beware!