I wish I check all the negative reviews carefully before visiting this place.
Don’t come to this Costco Optical. This is one of the horrible place. The employees are extremely rude and treats the customer very very poorly. I went to their optical department with a scanned copy of the prescription, one lady (I missed her name) in the counter very rudely told me “We don’t accept scanned copy, tell your Doctor’s office to fax it” . I called my Doctor’s office , they immediately faxed it and told me at 6:35 PM that it successfully faxed, but even after 30 mins of waiting that lady employee saying that she didn’t receive the fax and... read full review
May 2024
This review is for north Brunswick location.There is this black woman with a very funny attitude.Thankfully we got attended by Tim McGovern who is professional and attentive.Glasses and quality are ok.
March 2024
Matthew was pleasant, informative, and extremely helpful. My husband got his glasses today and I plan to return soon for glasses for myself and my son. We did not use the exam services, only the optical services.
I wish I check all the negative reviews carefully before visiting this place.
Don’t come to this Costco Optical. This is one of the horrible place. The employees are extremely rude and treats the customer very very poorly.
I went to their optical department with a scanned copy of the prescription, one lady (I missed her name) in the counter very rudely told me “We don’t accept scanned copy, tell your Doctor’s office to fax it” . I called my Doctor’s office , they immediately faxed it and told me at 6:35 PM that it successfully faxed, but even after 30 mins of waiting that lady employee saying that she didn’t receive the fax and... read full review
This review is for north Brunswick location.There is this black woman with a very funny attitude.Thankfully we got attended by Tim McGovern who is professional and attentive.Glasses and quality are ok.
Matthew was pleasant, informative, and extremely helpful. My husband got his glasses today and I plan to return soon for glasses for myself and my son. We did not use the exam services, only the optical services.