Dr. David G. Mattes, MD

Aug 2024

My boyfriend and I come here on occasion since it's close. The staff is nice enough in my opinion, hence the two stars. My main concern comes with the wait time, it doesn't matter how packed or empty they are, it always feels like we're always waiting at least 45 minutes to get looked at. We went there a few days ago, due to some ear pain I was dealing with. We went around 6 or 6:30 pm, I wasn't seen by the dr until at least 7 something. And by the time she finished looking me over and prescribed me something for my pain, the pharmacy was already closed. They also took forever to see my boyfriend who was dealing with nausea a while back, he almost threw up on the floor due to the long wait times, and by the time they saw him, his nausea finally subsided.

Aug 2024

Went there twice on the weekend because my doctor was not open. On June 23rd, 2024 and again on August 10, 2024. Both times ONLY a nurse practitioner was available. The first time at least the woman asked what my doctor prescribed for my diviticulitis. My memory escaped me so I was told by her to go up to the ER. And again she should have been able to research what she could prescribe. At the hospital they did a scan and lo and behold, it was diviticulitis. I just called my gastro guy on Monday of which is what i am going to have to do yet again. In the interim Dr. Kalum scheduled and performed a colonoscopy to make sure nothing else was goin on. It was as diagnosed before diviticulosis. Now this happens quite a bit and will probably need to be addressed with surgery but in the interim I know the sypmtoms, I know the pain in the same exact place everytime. I know what it is I really just needed an antibiotic to address it. Of course it flaired up over the weekend again, so i decided to go up to Urgent Care knowing now what he prescribed me, i didnt think there would be an issue. The second time the NURSE PRACTITIONER "Erin Harwood". Steps into the room does not examine me nor ask me any questions about my condition, but tells me right off the bat, she cannot diagnose me therefore she cannot give me a script for bactrim, as dr. Kalum used on me since i am allergic to amoxicillin and augmentin. So With that, i told her i know what the symtoms are and i know what it feels like. I told her what my diagnosis was because I KNOW IT!!! Long story short, 2 times i went to Newton Urgent Care and two times my insurance was charged but I was not diagnosed nor treated either time because they ARE NOT DOCTORS. I would imagine that is a touch of insurance fraud and I will be making a complaint against them. I went there for a medical consult and it could not be performed by either nurse practitioner and there is no actual doctor on board i would imagine that is how they leave the place on the weekend. They take your money and send you up the hill. If they are not able to diagnose and treat WHY are they seeing paitients on their own. I will be making a complaint regarding the medical inusurance being charged and services not being rendered in any way shape or form. They are quick to take your insurance cards and then not treat ??? Really? Not quite the same as when the real doctors matteson and gannon. They made a difference and truth be known this place should just shut down. I am not even sure they could handle the common cold at this point in time. They didnt even take a blood pressure this time and no examination, nothing. That facility is quite the joke, and I will NEVER go there again. Do yourself a favor and go directly to the emergency room because chances are they will be sending you there anyway. Very incompetent to say the least. Now i sit in pain until i can call my own doctor as i cannot keep going to the ER for the same diagnosis and hours long wait. All I needed was an antibiotic for God's sake. How hard is that ??

Jan 2024

I was there for conjunctivitis. one person in waiting room. i waited 1/2 hour to be shown a room. Sat there for 40 minutes and finally went out to see if they had forgotten me. immediately I was told it would be soon. Dr. A. Herrera immediately appeared. He did not wash his hands or put on gloves before he touched my face to look at my eye. Despite the office requiring masks, he did not wear one. i cant imagine the wait if there are many patients. Sanitary procedures are lacking.