Horizon Services - Air Conditioning, Plumbing & Heating

Horizon Services - Air Conditioning, Plumbing & Heating has built a strong reputation for providing excellent service to homeowners in New Jersey. The company's highly trained technicians arrive on time, respect clients' homes, and explain work and costs clearly. With up-front pricing and warranties, Horizon Services cares about customers' budgets. They offer same-day service, are available 24/7, and do not charge emergency fees. Customers often praise technicians like Grant, Jason, and Kevin for their professionalism, politeness, and thoroughness. Grant was appreciated for explaining things well and diagnosing issues accurately, offering options for replacement. Jason was praised for his early arrival, polite manner, and professional installation of a Bradford White 40-gallon water heater, with many noting the excellent work. Kevin’s polite and neat inspections have earned trust, leading customers to request him again. Some reviews mention that while Horizon’s service quality is high, the pricing policy can be frustrating, with some customers feeling the charges are too high for small parts or simple repairs. Despite this, many clients remain loyal, valuing the company's commitment to customer satisfaction and quality work. Whether for heating, cooling, or plumbing, Horizon Services remains a trusted choice for homeowners in New Jersey.