Valley Medical Group Montvale

Feb 2023

Came in for an annual check up. I had seen Dr. Figueroa at the Waldwick office when this location in Montvale was closed for renovation. After seeing both, this office was brighter, newer & very clean. In a great area, too. After a short wait, I was taken to an exam room. Danuta did the preliminaries. Not long after that, Dr. Figueroa came in. Covered all the bases for my age group. Gave me tips on a healthy diet, the needed referrals, and set up a blood panel. He answered all my questions and was patient, attentive and friendly. A small wait later and my blood was drawn in office. She did a great job. There's no bruise as is my usual. It was a little over an hour total and a pleasant experience.

Nov 2021

The doctors here are great but the experiences I've had interacting with the chubby woman working the front desk and ultrasound staff have been disappointing. Very rude people work here. I'm trying to switch to another office. That's how turned off I am by the customer service here. So done.

Feb 2021

I've been going to Valley medical group for 10 years. The problem I have is each Doctor acts like they have no idea who you are each time you visit! They have an entire network on their computer of information on you, they have a group of specialists who also contribute to the information! yet, every single time I go, I have to fill out the exact same paperwork and every Doctor wants you to get a physical before they do anything for you! Even if one of their other Doctors within the Valley group, have seen you within months! Then poof, that last Doctor who helped you, is no longer there when you revisit! It frankly sucks! And if it were not for the nurses who know you by your voice, you'd be a stranger! This is no place for a patient looking for a family practice!