Charles Schwab

Nov 2024

I went in today from a recommendation from a friend. Very cold service from the 2 males at the front desk. They seemed definately like walk up bank tellers. I really felt like I walked into a judgemental building. I will be looking somewhere else to invest mine chump change and wonder if a woman would of treated me differently. Santander has given me a definately upscale service with some of mine other finances,this person just bad mouthed them. Get a grip on professionalism!!!

Jun 2024

wanted to setup an appointment - impossible - they ask you for the name of an advisor - nobody assigned to the front desk? this means low level of customer service - is this the new schwab after the merger?