About SERVPRO of Marlboro/Tinton Falls
SERVPRO of Marlboro/Tinton Falls is a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Their professionally trained staff is available 24/7 to handle emergencies and minimize disruption, helping clients get back to normal life. Customers praise the company's exceptional customer service, particularly highlighting the amazing work of their employee, Kim. Clients describe Kim as kind, caring, and compassionate, with a strong sense of professionalism and efficiency. SERVPRO of Marlboro/Tinton Falls is part of SERVPRO Team Majeski, a group of 4 SERVPRO franchises working together to serve clients across New Jersey. Recent reviews highlight their quick response and thorough work. They recently fixed a flood in a pool house, with Rob and Andre managing the reconstruction from start to finish. Customers were very satisfied with their courtesy, craftsmanship, and attention to detail, which made the experience stress-free. Julie is praised for her excellent scheduling and helpful customer service every time. The team also responded quickly to other needs, with Jordan explaining what was necessary to salvage flooring. Team members TJ, Canaan, Luis, and Kim are recognized as amazing to work with, helping clients navigate stressful situations easily. Overall, SERVPRO of Marlboro/Tinton Falls continues to deliver reliable, caring, and professional service to its customers.
We experienced an ice dam on our roof that caused water to leak into our bedroom and bathroom, which was incredibly stressful. Thankfully, ServPro responded quickly and made a difficult situation much easier to handle. They took the time to clearly explain the entire process and soon began mitigation.
I was especially impressed with how careful they were to keep everything contained and as clean as possible throughout the work. The job was completed efficiently and with great attention to detail. The team they sent—especially Jordan—was outstanding: professional, friendly, and truly top-notch.
We’re now moving into the remodeling phase, and based on...read full review
We had a leak in our kitchen ceiling from our washing machine upstairs and needed to have the entire area above the island removed, fixed, and painted. Rob and John were both incredibly professional and made a very stressful process manageable for our entire family in the most central part of our home. They were friendly, efficient, and cleaned up after themselves each day before leaving. The job is complete and you would never know that there was ever an issue. While I would never want to have a leak again, I sure know who I would call if those circumstances ever arose again! Thank you, Rob and John!
They made the entire process easy. they were great. Andre, kept us informed. Great!