Customer service was excellent. I received text updates throughout the entire process. The only thing I didn’t like was not people able to talk to my rep who said I would get an initial phone call and didn’t. Then I received a text saying I would get a phone call the next day and didn’t. Then I called and was told the rep would call me back and didn’t. I had to go in to get an update and the GM was very helpful, friendly and just great all around and provided me with the answers I was looking for and very accommodating to when I could pick my car up.
October 2024
I will recommend there services to anyone they were great communicated updating through text it was the experience I needed after my Kia car dealer did me wrong , best service top notch I give them and staff 20
September 2024
Caliber Collision did a great job repairing my car. They are very easy to work with and kept me informed of the progress daily. They coordinated my rental car for me. They even detailed my can inside and out. Highly recommended
Customer service was excellent. I received text updates throughout the entire process. The only thing I didn’t like was not people able to talk to my rep who said I would get an initial phone call and didn’t. Then I received a text saying I would get a phone call the next day and didn’t. Then I called and was told the rep would call me back and didn’t. I had to go in to get an update and the GM was very helpful, friendly and just great all around and provided me with the answers I was looking for and very accommodating to when I could pick my car up.
I will recommend there services to anyone they were great communicated updating through text it was the experience I needed after my Kia car dealer did me wrong , best service top notch I give them and staff 20
Caliber Collision did a great job repairing my car. They are very easy to work with and kept me informed of the progress daily. They coordinated my rental car for me. They even detailed my can inside and out. Highly recommended