Our technician, Paul is a complete pro: very knowledgeable and clear with his communications on what is happening, what should be done, and why. Very personable and got along great with our dog. More than 5 stars if it were available!
June 2024
Denis returned my call promptly & was at the property the next day. His knowledge of the problem both with ants & bees saved me money up front & I'll know what to watch out for in the future! This is my second time using Shell & definitely won't be my last. Thank you Denis!!
January 2024
I would give Shell 100 stars if I could. It is refreshing to speak to an owner of a local company who is honest, genuinely cares, and goes above and beyond to do the right thing.I called Shell for what I thought was a carpenter ant problem (after calling 2 other places that just tried to sell me annual packages). The tech Paul, found the ants but advised the issue was more then ants, they were a symptom.. my problem was moisture in the walls. This is something Shell doesn’t work on. Paul even did a moisture reading on our walls and advised us to call an engineer or contractor.After doing so, we uncovered a major issue on our home.Shell didn’t take a penny from us,... read full review
Our technician, Paul is a complete pro: very knowledgeable and clear with his communications on what is happening, what should be done, and why. Very personable and got along great with our dog. More than 5 stars if it were available!
Denis returned my call promptly & was at the property the next day. His knowledge of the problem both with ants & bees saved me money up front & I'll know what to watch out for in the future! This is my second time using Shell & definitely won't be my last. Thank you Denis!!
I would give Shell 100 stars if I could. It is refreshing to speak to an owner of a local company who is honest, genuinely cares, and goes above and beyond to do the right thing.I called Shell for what I thought was a carpenter ant problem (after calling 2 other places that just tried to sell me annual packages). The tech Paul, found the ants but advised the issue was more then ants, they were a symptom.. my problem was moisture in the walls. This is something Shell doesn’t work on. Paul even did a moisture reading on our walls and advised us to call an engineer or contractor.After doing so, we uncovered a major issue on our home.Shell didn’t take a penny from us,... read full review