Reviews for New polished Nails
Write a reviewHours
Monday: 9:30AM - 7PM
Tuesday: 9:30AM - 7PM
Wednesday: 9:30AM - 7PM
Thursday: 9:30AM - 7PM
Friday: 9:30AM - 7PM
Saturday: 9AM - 6PM
Sunday: Closed
Ratings
Google: 4.1/5 Nextdoor: 1 ❤️New polished Nails
59 E Mt Pleasant Ave, Livingston
Directions Call Suggest an Edit
For the most part I like this place, manager/owner is fair & reasonable. It’s just if English isn’t your first language be honest if you don’t understand a customers request… it avoids an unhappy customer
I came here because of the designs pictured on their Instagram. When I called to make an appointment I said I had gel on my nails. A man started me, he was clearly talking about me because the entire staff was staring at me. I told him I didn't want the drill used on me, he got annoyed. A woman ended up finishing my nails who also used a drill. Several of the staff were on their cell phones when really they should have been dusting and cleaning the wall of polish which looked filthy. They used very little to no UV gel to do a fill, drilled it off and then polished nails for $55 - rip off. Each nail is a different shape. Cuticles are cut messy. If I have UV gel I shouldn't be able to bend my nails. Let's say I didn't get a design bc I refused to give them anymore money and they wanted to charge me $12 for 3 stripes on 4 nails. When I went to pay i told the owner I was unhappy and she said "oh well".
A few stars because they took me quickly and I am satisfied with how the manicure/pedicure turned out - very fast which is a plus for mom on the run. It was however a bit too rushed when it came to cleaning nail beds, pedicure was painful, and every mother's dream in her one hour of free time is to have her pedicurist talking about her in Spanish thinking she doesn't understand. She didn't even say thank you as I tipped her, despite her attitude. No one greets you, no one smiles or is even remotely pleasant. Rude service, simply convenient.