“Stephen, Ryan and the rest of the Brilliant Improvements team were nothing but Brilliant! Ryan, the project manager, was very informative with the days schedule. They all really went above and beyond. Their work is phenomenal, and really did transform our old 90s master bathroom into the master bath of our dreams. Thank you!“
“Paul Gomes and the Gomes Group just completed their second major renovation on our home and we could not be more thrilled! Paul is extremely professional, trustworthy, and talented when it comes to designing and managing major projects. He was able to create, modify, and customize our perfect master bed/bath/ office suite as well as recent kitchen/mudroom/wet bar project. His crew of James, Juan, and Carlos are the most respectful and professional crew i have ever met and heard of on a contracting crew. Paul stands behind his work and his crews and will not finish a job until everyone is happy-- he also is extremely communicative and reachable and has a can do attitude when last minute modifications need to happen. I could not recommend Paul Gomes and the Gomes Group enough. You wont be sorry if you use Gomes Group.Services: General construction“
“Nothing I write here would do justice to the level of service and care we received from MSI. From start to finish, the communication and the product were incredible. If a career in plumbing doesn't work out, Melissa would make bank as a therapist. She handled my inane ramblings regarding the latest disaster to strike the house with grace and thoughtfulness. She worked through each issue systematically, helping us quickly get on their busy schedule. Rich, who also had an award-winning temperament, deftly handled our situation with precision and confidence. It was a complicated job, but by the time it was all done, not only was everything perfectly working, it was put back together in such a way that you never would have known they were even there (which is saying something, given the amount of digging that occured and the location of that digging). True mastery of craft and planning! I might add that Rich and MSI were also fair. When we encountered some unforeseen circumstances, I thought for sure we were in for it. Rich made a dozen calls with a variety of professionals, talked through the issue with me, and in the end, an issue that I thought would have added weeks to our timeline was resolved within a day.
As a needy customer, I know full well I'm demanding and a lot to handle. MSI never made me feel like a bother. They went above and beyond the call of duty, treating our home as if it were theirs. Really, truly, extremely grateful. THANK YOU TO MSI!“