Trying to get used to the machine. My mouth gets very dry. The readings say that I took my mask off 5 to 6 times a night, when I only take it off 1 time. Also mask needs adjustment message, constantly coming on. When I adjust my mask nightly
November 2024
The experience was a little weird to start with, my doctor office asked if I wanted my information forwarded to the equipment company and I agreed, and then a week later a CPAP machine arrived at my house with no communication with me from Apria. However, I will say, every time I've had questions about my machine or mask, their customer service has been kind and efficient. They even called to check up on me to see how I was doing a week or so after my machine arrived. I wish they didn't rely so heavily on doing everything remotely, as it would have been really helpful to sit down with someone, especially in regards to choosing a mask, but overall, not bad.
August 2024
My unit was delivered on time with all of the gear needed and prescribed by my physician. The outer packaging had some damage, but the unit was untouched and in perfect condition. My first night was a dream and I look forward to many more.
Trying to get used to the machine. My mouth gets very dry. The readings say that I took my mask off 5 to 6 times a night, when I only take it off 1 time. Also mask needs adjustment message, constantly coming on. When I adjust my mask nightly
The experience was a little weird to start with, my doctor office asked if I wanted my information forwarded to the equipment company and I agreed, and then a week later a CPAP machine arrived at my house with no communication with me from Apria. However, I will say, every time I've had questions about my machine or mask, their customer service has been kind and efficient. They even called to check up on me to see how I was doing a week or so after my machine arrived. I wish they didn't rely so heavily on doing everything remotely, as it would have been really helpful to sit down with someone, especially in regards to choosing a mask, but overall, not bad.
My unit was delivered on time with all of the gear needed and prescribed by my physician. The outer packaging had some damage, but the unit was untouched and in perfect condition. My first night was a dream and I look forward to many more.