About Fras-Air/General Service Experts
Fras-Air/General Service Experts provides top-notch HVAC and plumbing maintenance, installation, and repair to the Somerville community. Their technicians are highly skilled and knowledgeable in their work. Joe Charchar and Gustavo are examples of technicians who prioritize customer satisfaction, arriving on time, working efficiently, and providing clear explanations of the services performed, such as replacing control boards, modules, and blower motors. The company values communication, responding promptly to calls and being friendly and helpful. With a focus on quality and customer care, Fras-Air/General Service Experts aims to be the best and biggest in the Somerville market, where technicians like Joseph Charchar and Gustavo provide excellent service, diagnosing issues and getting systems working again.
Luke T. was our service technician for a toilet back-up. Turned out to be more complicated and he walked us through the situation, ran several tests, and resolved the issue and made recommendations on how to ensure we don't have this happen again. All around great guy who knows his job.
Our furnace shut down on Friday night and we woke up to a very cold house on Saturday. I called Fras-Air on Sunday afternoon and they sent a tech o er and had the furnace repaired by 5 PM. And the price was reasonable. Very satisfied customer!
Jason A was amazing. Our hot water tank suddenly started leaking and needed to replaced (cracked inner tank), He was here within an hour and was able to install a new water heater the same day. He was courteous, knowledgeable, and professional, and I felt confident he stood behind his work. He is an asset to the Fra-Air team.