Requested dry-cleaning of a parka and a rabbit fur jacket. Got a call from the cleaner later saying they would not be able to clean the latter so would have to send it to another cleaner (then why did they receive it in the first place?). Sure.On my 2nd visit to pick up my parka, white powder was all over the place with wrinkles, and the front zipper was broken. In response to my complaint, he insisted that it had been broken on receipt, and even gave me insulting comments 'it doesn't look expensive'. I declined to accept, and he reluctantly agreed to clean again (without admitting screwing up my zipper). Why would I ask for dry cleaning of a parka with... read full review
December 2022
Requested dry-cleaning of a parka and a rabbit fur jacket. Got a call from the cleaner later saying they would not be able to clean the latter so would have to send it to another cleaner (then why did they receive it in the first place?). Sure.On my 2nd visit to pick up my parka, white powder was all over the place with wrinkles, and the front zipper was broken. In response to my complaint, he insisted that it had been broken on receipt, and even gave me insulting comments 'it doesn't look expensive'. I declined to accept, and he reluctantly agreed to clean again (without admitting screwing up my zipper). Why would I ask for dry cleaning of a parka with... read full review
Requested dry-cleaning of a parka and a rabbit fur jacket. Got a call from the cleaner later saying they would not be able to clean the latter so would have to send it to another cleaner (then why did they receive it in the first place?). Sure.On my 2nd visit to pick up my parka, white powder was all over the place with wrinkles, and the front zipper was broken. In response to my complaint, he insisted that it had been broken on receipt, and even gave me insulting comments 'it doesn't look expensive'. I declined to accept, and he reluctantly agreed to clean again (without admitting screwing up my zipper). Why would I ask for dry cleaning of a parka with... read full review
Requested dry-cleaning of a parka and a rabbit fur jacket. Got a call from the cleaner later saying they would not be able to clean the latter so would have to send it to another cleaner (then why did they receive it in the first place?). Sure.On my 2nd visit to pick up my parka, white powder was all over the place with wrinkles, and the front zipper was broken. In response to my complaint, he insisted that it had been broken on receipt, and even gave me insulting comments 'it doesn't look expensive'. I declined to accept, and he reluctantly agreed to clean again (without admitting screwing up my zipper). Why would I ask for dry cleaning of a parka with... read full review