Self check out with no scan guns. This is ridiculous and I will not return to this location
December 2022
Ordered glasses almost 5 weeks ago. I was told it would take about 2 weeks for them to come in. I gave a call after 3 weeks, but no answer or option to leave a voice mail. Tried the next day and same thing. Following week i decided to drive 24min there to find out what was going on. The gentleman was out sick that day, so I leave a message with a manager. Here I sit 3 days later and nothing. Gave a call over there and the managers can give me no answer as to where he is, when he is coming back, or any solution. Managers are friendly, but apparently optical is a rouge agency.
January 2021
Honestly, I believe BJs is better then Costco. Not as busy, coupons, & the overall better products!
Self check out with no scan guns. This is ridiculous and I will not return to this location
Ordered glasses almost 5 weeks ago. I was told it would take about 2 weeks for them to come in. I gave a call after 3 weeks, but no answer or option to leave a voice mail. Tried the next day and same thing. Following week i decided to drive 24min there to find out what was going on. The gentleman was out sick that day, so I leave a message with a manager. Here I sit 3 days later and nothing. Gave a call over there and the managers can give me no answer as to where he is, when he is coming back, or any solution. Managers are friendly, but apparently optical is a rouge agency.
Honestly, I believe BJs is better then Costco. Not as busy, coupons, & the overall better products!