Today we came home to water in our laundry room/basement area and had to shut off our AC unit as a result of a condensation pump issues of sorts causing water to leak from the unit idk more of the details my husband was the one who spent time with the tech. Long short TGM was amazing. From my initial call to the on call after hour person to the tech arriving here less than 40 minutes later my issue is resolved for now. Part to be ordered. Nonetheless the prompt professionalism speed of service and the time the tech (Alex) took to explain everything in detail to us was beyond our expectations! We highly recommend this company. Thank you TGM
October 2023
I've just had TGM perform a pre-winter preventative maintenance checkup and service on my gas-fired HVAC system. A full cleanup and setting of the thermostat was done and we're ready for winter! Special thanks to Alex and his partner for a job well done! I recommend TGM for any covered services.
August 2024
I was very happy with our service from TGM. Ted, our technician was knowledgeable, professional and performed great service. Very friendly. Everyone we spoke with in the office was very polite, professional and kept us up to date. They called when promised with an update on the schedule. Will use again if needed.
Today we came home to water in our laundry room/basement area and had to shut off our AC unit as a result of a condensation pump issues of sorts causing water to leak from the unit idk more of the details my husband was the one who spent time with the tech. Long short TGM was amazing. From my initial call to the on call after hour person to the tech arriving here less than 40 minutes later my issue is resolved for now. Part to be ordered. Nonetheless the prompt professionalism speed of service and the time the tech (Alex) took to explain everything in detail to us was beyond our expectations! We highly recommend this company. Thank you TGM
I've just had TGM perform a pre-winter preventative maintenance checkup and service on my gas-fired HVAC system. A full cleanup and setting of the thermostat was done and we're ready for winter! Special thanks to Alex and his partner for a job well done! I recommend TGM for any covered services.
I was very happy with our service from TGM. Ted, our technician was knowledgeable, professional and performed great service. Very friendly. Everyone we spoke with in the office was very polite, professional and kept us up to date. They called when promised with an update on the schedule. Will use again if needed.