Alleva Construction Inc

Alleva Construction Inc. is a home renovation company that has received mixed reviews from its customers. Some customers have had positive experiences with the company, such as one who hired Alleva to renovate their kitchen. This customer praised the company for its attention to detail and timely completion of the project. They were very satisfied with the quality of the work and highly recommended Alleva for any home improvement projects. However, other customers have had less positive experiences. One customer hired Alleva to finish their bathroom, linen closet, and walk-in closet. The project was supposed to take 6-8 weeks, but it took much longer due to the inexperience or incompetence of the first project manager. The customer faced numerous issues with the management of the project, including workers not showing up as scheduled, and a lack of organization and communication. However, the situation improved when a second project manager, Jay Strong, took over. He was competent, understanding of the customer's frustrations, and ensured that men were working every day on the site until completion. Despite the issues with project management, the customer was satisfied with the final outcome of the project. Another customer hired Alleva for two projects: kitchen remodeling and balcony floor replacement. They were satisfied with the quality of the completed work for both projects. The balcony project was particularly challenging due to the age of the balcony and its exposure to the elements. Alleva Construction recommended a solution that involved tearing down old floor layers, using new insulation, and several layers of thick glued plywood sheets with a fiberglass top layer. The company also installed a new gutter system to prevent rainwater from damaging the balcony. Although there was an issue with the metal panels on the balcony, Alleva Construction took the initiative to replace them with new panels at no extra cost to the customer. The CEO of the company personally oversaw the completion of the project and followed up with the customer to ensure that there were no further issues. In summary, Alleva Construction Inc. has received mixed reviews from its customers. While some customers have had positive experiences with the company, others have faced challenges with project management, communication, and unexpected costs. However, the company has also demonstrated a commitment to addressing customer concerns and ensuring the quality of its work.