I was recently in the market for a home espresso set up. After weeks of doing online research and wanting to test out machines in person, I found Action Coffee. I am so thankful I found this family-owned hidden gem right under my nose here in Bergen county. This was the place for me as I value good customer service. From the moment I called to see what machines they had in stock, Jim was nothing short of fantastic. He has a wealth of knowledge, is welcoming, passionate, but not pushy at all, and just an all around cool guy! When I went to check out the machine that I was interested in, I was greeted with an espresso. Jim had the machine all set up for me and walked me... read full review
August 2023
Action coffee are espresso machine experts. They are certified technicians for Rancilio but they service all coffee machine brands. They did 2 repairs on my Rancilio silvia pro for a great price and it included a 6 month warranty. They are a very friendly and family oriented staff. Every time I visited the store they offered to make me coffee (which was awesome btw). And their coffee bean “black velvet” may be the best bean i’ve ever bought. Thank you George and Jim.
February 2023
Action answers the phone, Action Listens, Action immediately looks to help. I needed a new espresso machine... unlike most companies ... Action discussed all of my wants and needs, then, proceeded to accompany me direct to manufacturers for a live demo, waited on my decision for two weeks while continuing to help me compare with other manufacturers I was considering.I am a business owner who prides itself on service first, amazed and lucky to have found a company with the same pride and beliefs.Action is this case is a very welcomed verb. thanks to Jim, George and Hope
I was recently in the market for a home espresso set up. After weeks of doing online research and wanting to test out machines in person, I found Action Coffee. I am so thankful I found this family-owned hidden gem right under my nose here in Bergen county. This was the place for me as I value good customer service. From the moment I called to see what machines they had in stock, Jim was nothing short of fantastic. He has a wealth of knowledge, is welcoming, passionate, but not pushy at all, and just an all around cool guy! When I went to check out the machine that I was interested in, I was greeted with an espresso. Jim had the machine all set up for me and walked me... read full review
Action coffee are espresso machine experts. They are certified technicians for Rancilio but they service all coffee machine brands. They did 2 repairs on my Rancilio silvia pro for a great price and it included a 6 month warranty. They are a very friendly and family oriented staff. Every time I visited the store they offered to make me coffee (which was awesome btw). And their coffee bean “black velvet” may be the best bean i’ve ever bought. Thank you George and Jim.
Action answers the phone, Action Listens, Action immediately looks to help. I needed a new espresso machine... unlike most companies ... Action discussed all of my wants and needs, then, proceeded to accompany me direct to manufacturers for a live demo, waited on my decision for two weeks while continuing to help me compare with other manufacturers I was considering.I am a business owner who prides itself on service first, amazed and lucky to have found a company with the same pride and beliefs.Action is this case is a very welcomed verb. thanks to Jim, George and Hope