My Doc Urgent Care

My Doc Urgent Care in Garfield, New Jersey provides prompt and compassionate medical attention for a wide range of non-life-threatening conditions. With a focus on efficiency and patient-centered care, the experienced team offers comprehensive urgent care services to ensure patients receive the treatment they need. Reviewers were generally satisfied with their visits, noting the staff was polite, knowledgeable, and willing to listen. One patient felt "seen, heard and respected" and was thankful for the quick service provided by Dr. Grossmann. However, some areas for improvement were identified. The online check-in process was described as "a little annoying" due to issues with the photo feature. Another patient had to wait over an hour, only to learn the office did not provide certain medications, which they felt should have been disclosed upfront. Overall, My Doc Urgent Care seems to deliver reliable healthcare in a welcoming environment, though streamlining the registration process and managing patient expectations around available services could enhance the patient experience.