My Daughter took her 2 $80 White pillows over to be dry cleaned along with her spread. When she went to pick them up the pillows had black stains all over them. (Attached pictures) They kept saying sorry we couldn't get the stains out. The pillows were NOT dropped off with these stains. They are refusing to make good on ruining her pillows. They held her items for 2 weeks before getting back to her at all 7/1/22. Who knows where they stored her pillows in that time frame. Stay away form this "Cleaner" for they cleanly care nothing for their customers property. If you take anything to this place, your items will be ruined. She paid $160 of her own money... read full review
June 2021
Brought in my white comforter for a cleaning refresh. When I came to pick it up, there were black spots and what appears to be grease stains on the comforter. When I spoke to the man about the stains, he tried to state that those stains were there before he "cleaned" it which was a lie. Then he tried to state that the stains had to be there for years because he "couldn't get them out." This was also false because I haven't even had that comforter for a year and I keep my belongings very clean and neat. Before I brought the comforter in, there were no stains AT ALL. I just wanted it to be refreshed for the spring. The fact that the man KNEW... read full review
October 2016
The service is great! I've had things with untreated stains that had sat for a long time and they were able to get them out. The alterations have always been great and timely; pants, dresses, and even jackets have been altered with such skill that the only difference after is the fit. I've also brought things in and had the seamstress tell me that what I asked for was possible, but that it may not hold up and advised me against it I stead of ripping me off. I've always been pleased with the service and care I've received from the Village Cleaners, it's rare to find honesty in business, especially to the business's detriment.
My Daughter took her 2 $80 White pillows over to be dry cleaned along with her spread. When she went to pick them up the pillows had black stains all over them. (Attached pictures) They kept saying sorry we couldn't get the stains out. The pillows were NOT dropped off with these stains. They are refusing to make good on ruining her pillows. They held her items for 2 weeks before getting back to her at all 7/1/22. Who knows where they stored her pillows in that time frame. Stay away form this "Cleaner" for they cleanly care nothing for their customers property. If you take anything to this place, your items will be ruined. She paid $160 of her own money... read full review
Brought in my white comforter for a cleaning refresh. When I came to pick it up, there were black spots and what appears to be grease stains on the comforter. When I spoke to the man about the stains, he tried to state that those stains were there before he "cleaned" it which was a lie. Then he tried to state that the stains had to be there for years because he "couldn't get them out." This was also false because I haven't even had that comforter for a year and I keep my belongings very clean and neat. Before I brought the comforter in, there were no stains AT ALL. I just wanted it to be refreshed for the spring. The fact that the man KNEW... read full review
The service is great! I've had things with untreated stains that had sat for a long time and they were able to get them out. The alterations have always been great and timely; pants, dresses, and even jackets have been altered with such skill that the only difference after is the fit. I've also brought things in and had the seamstress tell me that what I asked for was possible, but that it may not hold up and advised me against it I stead of ripping me off. I've always been pleased with the service and care I've received from the Village Cleaners, it's rare to find honesty in business, especially to the business's detriment.