We have used the Franklin, NJ Verizon store for years for our business and personal phones and have always received excellent service. Elvin is terrific - kind, patient and professional. Thanks for all of your help through the years, Elvin! ?
April 2024
I recently had the pleasure of experiencing exceptional customer service at your store, thanks to Ryan. My spouse and I were in need of new phones, and even though it was almost closing time, Ryan went above and beyond to assist us.
Despite the time constraints, Ryan patiently listened to our needs and preferences, guiding us through the selection process with expert knowledge and professionalism. He took the time to address all of our questions and concerns, ensuring that we felt confident in our decision.
What truly stood out was Ryan’s willingness to go the extra mile to ensure customer satisfaction. Despite the store nearing... read full review
August 2023
Absolutely STELLAR customer service. They went above and beyond to help me get my data off my broken phone and onto my new one, even when another store told me it was impossible. Thanks to everybody there!
We have used the Franklin, NJ Verizon store for years for our business and personal phones and have always received excellent service. Elvin is terrific - kind, patient and professional. Thanks for all of your help through the years, Elvin! ?
I recently had the pleasure of experiencing exceptional customer service at your store, thanks to Ryan. My spouse and I were in need of new phones, and even though it was almost closing time, Ryan went above and beyond to assist us.
Despite the time constraints, Ryan patiently listened to our needs and preferences, guiding us through the selection process with expert knowledge and professionalism. He took the time to address all of our questions and concerns, ensuring that we felt confident in our decision.
What truly stood out was Ryan’s willingness to go the extra mile to ensure customer satisfaction. Despite the store nearing... read full review
Absolutely STELLAR customer service. They went above and beyond to help me get my data off my broken phone and onto my new one, even when another store told me it was impossible. Thanks to everybody there!