Advanced Pain Management and Spine Health Center, DR. PRASHANT PATEL, MD

Jan 2023

Dr Prashant A. Patel accepts payment from insurance companies through MedLogix to terminate the health care coverage for chronic pain patients. He misrepresents his "examination" of the patient and presents false information concerning the patient's medical history. He shows zero compassion in instructing the insurance company to terminate any further care for chronic pain treatment.

Aug 2020

Well this place has an odd way of conducting business. They never pick up.the phone. when it does voicemail Ask you to leave a message. Someone rude who. Calls herself office manager. Calls back and gets upset when I questioned her on why I didnt receive a apt reminder. Like every professional practice has. I send them medical records. They didnt email confirm. Speaking on the phone about personal medical records that were emailed IS NOT CONFIRMATION. SIMPLETON you need costumer service training. I'm a medical patient in extreme pain. Your a pain management office. Realize where you work and who you are helping. This is the worst experience. Ever. When I try to call she...read full review

Aug 2020

I received a call back with 30 minutes of leaving a message. Was able to make an appointment for 2 days later. I find Dr. Patel pleasant and caring. He has helped with my pain management immensely. His office staff are courteous and friendly.