Don Hewitt has provided me with EXCELLENT customer service for years! This morning he got my power outage-caused burst pipe problem solved in record time. Don and his company get my highest rating for customer satisfaction!
May 2022
Keep an eye on the amount your credit card is charged versus what your receipt says. My oil delivery came from Long Valley Oil which seems to be owned by Hewitt. Understandably, there’s a price difference between ordering under and over 200 gallons, however, my tank needed over 200 gallons yet the driver only gave 177, which filled my tank to just above 3/4. Clearly there was room for more oil in the tank. And since I was under 200 gallons I was charged the higher price per gallon but nowhere on the receipt did it state that higher price per gallon. It wasn’t until I noticed my credit card had a higher charge than the receipt that I placed a call and found out. I... read full review
October 2021
I have been getting my heating oil from this company for 4 years. They are always very pleasant and professional. Its refreshing to call and be helped right away by a person, not a bunch of computer prompts.
Don Hewitt has provided me with EXCELLENT customer service for years! This morning he got my power outage-caused burst pipe problem solved in record time. Don and his company get my highest rating for customer satisfaction!
Keep an eye on the amount your credit card is charged versus what your receipt says. My oil delivery came from Long Valley Oil which seems to be owned by Hewitt. Understandably, there’s a price difference between ordering under and over 200 gallons, however, my tank needed over 200 gallons yet the driver only gave 177, which filled my tank to just above 3/4. Clearly there was room for more oil in the tank. And since I was under 200 gallons I was charged the higher price per gallon but nowhere on the receipt did it state that higher price per gallon. It wasn’t until I noticed my credit card had a higher charge than the receipt that I placed a call and found out. I... read full review
I have been getting my heating oil from this company for 4 years. They are always very pleasant and professional. Its refreshing to call and be helped right away by a person, not a bunch of computer prompts.