Very upset with Dr and her staff. I've been a patient of Dr. Rupal Bhatt almost 10 years. Today, I set up a virtual meeting for my husband at 9:45am. Due to urgency of matter, we desperately need to talk to her but she didn't show up until 10:30am. We called the office several times and they kept repeating delays due to previous patient. When we finally got connected, communication broke down and she rescheduled at 11:15. My Husband was there waiting another 20 min and hung up. Really angry that staff overbooked the appointment and wasn't able to connect when we need the most for urgent symptoms.They called emergency contact, me, and explain that my Husband... read full review
February 2023
I've been looking for a new doctor and a friend recommended this place so I made an appointment with Dr. Shirish Bhatt for a yearly physical. I rarely leave reviews but I feel like this doctor deserves it. He's the friendliest doctor I've been to and he seems to genuinely care about his patients. He has a very warm and welcoming personality. Compared to other doctors I've been to that let their expertise go to their head, Dr. Bhatt listens well and seems like a very humble person. His staff behind the counter is also very helpful and friendly. I highly recommend this place.
January 2023
Super disappointed service. My husband and I have our routine exam there and after the exam, front desk told me to make a followup appointment. At this point, I thought it was just like the phone call I get from every other doctor telling me whether I was OK. During the followup I waited for 30 minutes with no apology or communications. The doctor came in for 10 minutes or so telling us our bloodwork looks alright and a month later, I receive two bills of 102 dollars for that ten minutes. Their excuses were: 1. This is a separate visit and 2. The doctor gave dietary advices. I mean, who does that? This is complete fraud. I wasn't told this is something charged for,... read full review
Very upset with Dr and her staff. I've been a patient of Dr. Rupal Bhatt almost 10 years. Today, I set up a virtual meeting for my husband at 9:45am. Due to urgency of matter, we desperately need to talk to her but she didn't show up until 10:30am. We called the office several times and they kept repeating delays due to previous patient. When we finally got connected, communication broke down and she rescheduled at 11:15. My Husband was there waiting another 20 min and hung up. Really angry that staff overbooked the appointment and wasn't able to connect when we need the most for urgent symptoms.They called emergency contact, me, and explain that my Husband... read full review
I've been looking for a new doctor and a friend recommended this place so I made an appointment with Dr. Shirish Bhatt for a yearly physical. I rarely leave reviews but I feel like this doctor deserves it. He's the friendliest doctor I've been to and he seems to genuinely care about his patients. He has a very warm and welcoming personality. Compared to other doctors I've been to that let their expertise go to their head, Dr. Bhatt listens well and seems like a very humble person. His staff behind the counter is also very helpful and friendly. I highly recommend this place.
Super disappointed service. My husband and I have our routine exam there and after the exam, front desk told me to make a followup appointment. At this point, I thought it was just like the phone call I get from every other doctor telling me whether I was OK. During the followup I waited for 30 minutes with no apology or communications. The doctor came in for 10 minutes or so telling us our bloodwork looks alright and a month later, I receive two bills of 102 dollars for that ten minutes. Their excuses were: 1. This is a separate visit and 2. The doctor gave dietary advices. I mean, who does that? This is complete fraud. I wasn't told this is something charged for,... read full review