After being away from home for 1 week, my wife and I returned home on Saturday, 8/24/24 only to find that our air conditioning system was not working. I immediately called Reiner Group Inc and received a call back from the on-call serviceman, Ken, who arrived at my house within 30 minutes. He quickly diagnosed the problem. My a/c compressor needed to be replaced and he also recommended that the air handler be replaced because of its age. He said he would refer the problem to Rich Sellitto, HVAC Engineer. Rich emailed me early Monday morning and presented me with several options. I called him and spoke with him at length about the options and we agreed verbally what... read full review
August 2024
Reiner has always been reliable, professional & personable from yearly maintenance to major installs. After a major HVAC install a month ago, Reiner sent Martin B to complete diagnostic on the entire system. Martin was thorough & informative, explaining what he was doing during each step. Martin was extremely professional& personable.
August 2024
I wish every service I need in life is as responsive and lovely as the Reiner group. No I'm not related. My family has used Reiner heating and cooling for decades and they are consistently wonderful, wonderful I sometimes think they are family. Boris and Masama were the most recent diagnosticians sent to the house. The most incredibly caring and thorough diagnosticians and repair people I've ever met. The Reiner Group go above and beyond to respond in a crisis. Amazing service. Almost not believable for the kind of service you see these days.
After being away from home for 1 week, my wife and I returned home on Saturday, 8/24/24 only to find that our air conditioning system was not working. I immediately called Reiner Group Inc and received a call back from the on-call serviceman, Ken, who arrived at my house within 30 minutes. He quickly diagnosed the problem. My a/c compressor needed to be replaced and he also recommended that the air handler be replaced because of its age. He said he would refer the problem to Rich Sellitto, HVAC Engineer. Rich emailed me early Monday morning and presented me with several options. I called him and spoke with him at length about the options and we agreed verbally what... read full review
Reiner has always been reliable, professional & personable from yearly maintenance to major installs. After a major HVAC install a month ago, Reiner sent Martin B to complete diagnostic on the entire system. Martin was thorough & informative, explaining what he was doing during each step. Martin was extremely professional& personable.
I wish every service I need in life is as responsive and lovely as the Reiner group. No I'm not related. My family has used Reiner heating and cooling for decades and they are consistently wonderful, wonderful I sometimes think they are family. Boris and Masama were the most recent diagnosticians sent to the house. The most incredibly caring and thorough diagnosticians and repair people I've ever met. The Reiner Group go above and beyond to respond in a crisis. Amazing service. Almost not believable for the kind of service you see these days.