I came in with an infected cyst that I couldn't deal with anymore, and this wasn't what I expected from an urgent care. With my business administering random DOT drug screens and requiring DOT physicals I have a lot of experience with urgent care locations, and this one was by far the best I'd ever been to. The receptionist was friendly, shot the breeze with me about football, and I was seen promptly. The doctor and her assistant were wonderful and personable, and they kept me well at ease during the procedure. The guy who does billing was there too still at 7:30 pm, and he called my insurance before I even left. It was the first urgent care I had ever... read full review
January 2024
The doctor (Regan) was great, but the receptionist was unfriendly and hada serious attitude problem. The office NEVER answers their phone or responds to messages left. I don't see how it would be possible to make an appointment over the phone. They are more concerned with getting paid than anything else. The entire business needs an attitude adjustment.
April 2023
I came in yesterday with a very bad cough. Wait was kind of long considering that there was only 1 other person in the waiting room, but no big deal. Dr. Regan is wonderful--I'd give her over a 5 star review if I could, she's the best! She was very attentive, kind, and explained things quite thoroughly to me. I came in saying I thought I had bronchitis, and as it turns out, I had walking pneumonia! She was very patient and took her time trying to assess what was going on, and I'm grateful that she didn't just dismiss it as bronchitis. I'm also not local to the area (was just visiting family and happened to get sick), so she was careful in explaining... read full review
I came in with an infected cyst that I couldn't deal with anymore, and this wasn't what I expected from an urgent care. With my business administering random DOT drug screens and requiring DOT physicals I have a lot of experience with urgent care locations, and this one was by far the best I'd ever been to. The receptionist was friendly, shot the breeze with me about football, and I was seen promptly. The doctor and her assistant were wonderful and personable, and they kept me well at ease during the procedure. The guy who does billing was there too still at 7:30 pm, and he called my insurance before I even left. It was the first urgent care I had ever... read full review
The doctor (Regan) was great, but the receptionist was unfriendly and hada serious attitude problem. The office NEVER answers their phone or responds to messages left. I don't see how it would be possible to make an appointment over the phone. They are more concerned with getting paid than anything else. The entire business needs an attitude adjustment.
I came in yesterday with a very bad cough. Wait was kind of long considering that there was only 1 other person in the waiting room, but no big deal. Dr. Regan is wonderful--I'd give her over a 5 star review if I could, she's the best! She was very attentive, kind, and explained things quite thoroughly to me. I came in saying I thought I had bronchitis, and as it turns out, I had walking pneumonia! She was very patient and took her time trying to assess what was going on, and I'm grateful that she didn't just dismiss it as bronchitis. I'm also not local to the area (was just visiting family and happened to get sick), so she was careful in explaining... read full review