Macy's Watch and Jewelry Repair

Mar 2024

Has the retail parade passed Macy's by? Blaming Macy's problems on Amazon is far too simplistic although I wouldn't be shocked if the e-tail colossus takes the reigns on Thanksgiving parading sometime soon. Macy's has largely sabotaged themselves by cheapening their product mix and house brands while leaving the Marshalls of the world to undercut them on designer goods. It also doesn't help that the store seems unkempt and the staff, if you can find them, are sleepwalking in place. I have towels from fifteen years ago that still wear like iron, while more recent purchases may not see the end of 2024. What's needed is some kind of miracle on 34th Street although I'll settle for well kept displays and a cashier who's awake. Roll over Macy's and tell Gimbels the news. Two sorry stars.

Nov 2023

In this Macy's they have a wide selection of different brands of jewelry like Givenchy, Kate Spade, and Michael Kors, and other brands and they often have good deals too. They have a pretty good rewards program too. Susan and Lidja are nice from cosmetics, very helpful! Always friendly service from cosmetics and any other department. It's also the biggest Macy's around where I live. This Macy's is my favorite.

Nov 2022

The store is ok. But... the restrooms on the second floor where Macy's Backstage is are Not! None of them work properly. I tried them all just to see. The water does not go down, the toilets are clogged. It was ridiculous! Also, no running water from the sinks...