I have a pair of Oakley sunglasses which I purchased in the 1990's and have had for over thirty years. I was completing a running workout on the street, and clumsily tripped on the sidewalk. I went face first into the concrete, and my Oakley's smashed on the right corner lens, and the side piece came off. After 30 years, I thought they were done for. I brought them to BJ's optical in East Rutherford, and Kathy was so kind and helpful. At first she didn't think she could fix them, but she stuck with it and was able to to attach the side piece to the frame. i couldn't be happier. Kathy was great, and I really appreciated her help and professionalism.... read full review
January 2023
Made an appointment, went in and didn’t wait at all. Dr. Lim, I believe his name was, was super helpful and informative. Christopher who also helped me after my exam was extremely friendly and made my experience there pleasant. Good job keep up the good work!
June 2018
Donna, one of the optometrists at this location just went above and beyond customer service. I had just stopped in here to check out glasses to see if I could find a replacement frame for the ones that I'm currently wearing. However since I am low on cash, I needed to find the absolute cheapest pair. Unfortunately the shape of my lens is a bit unusual and they did not have anything that would match . The current state of my glasses was that one earpiece was completely off and one of the nosepieces was missing. I had been wearing these glasses for about six months this way and it was to say the least, quite annoying. However Donna told me that if I could bring them... read full review
I have a pair of Oakley sunglasses which I purchased in the 1990's and have had for over thirty years. I was completing a running workout on the street, and clumsily tripped on the sidewalk. I went face first into the concrete, and my Oakley's smashed on the right corner lens, and the side piece came off. After 30 years, I thought they were done for. I brought them to BJ's optical in East Rutherford, and Kathy was so kind and helpful. At first she didn't think she could fix them, but she stuck with it and was able to to attach the side piece to the frame. i couldn't be happier. Kathy was great, and I really appreciated her help and professionalism.... read full review
Made an appointment, went in and didn’t wait at all. Dr. Lim, I believe his name was, was super helpful and informative. Christopher who also helped me after my exam was extremely friendly and made my experience there pleasant. Good job keep up the good work!
Donna, one of the optometrists at this location just went above and beyond customer service. I had just stopped in here to check out glasses to see if I could find a replacement frame for the ones that I'm currently wearing. However since I am low on cash, I needed to find the absolute cheapest pair. Unfortunately the shape of my lens is a bit unusual and they did not have anything that would match . The current state of my glasses was that one earpiece was completely off and one of the nosepieces was missing. I had been wearing these glasses for about six months this way and it was to say the least, quite annoying. However Donna told me that if I could bring them... read full review