First Goal Heating & Cooling

First Goal Heating and Cooling is a locally owned and operated HVAC company serving the surrounding areas of New Jersey and New York, including Morris, Passaic and Sussex counties. The company specializes in residential and commercial heating and cooling services such as air conditioning installation, repair, and maintenance, as well as furnace or boiler installation, repair, and maintenance. Their goal is to provide the best prices and the best service in the area, with a focus on integrity and honest advice for all customers. One customer had an emergency situation when their heat went out on Thanksgiving with guests arriving. They had initially called another company through their home repair policy, but were unsatisfied with the multiple visits and piecemeal repairs. When the issue resurfaced on Christmas, the customer decided to try First Goal instead. They were immediately impressed by the fast response from Kerri, who had a technician at their home within 30 minutes. The technician was very professional and knowledgeable, quickly identifying and resolving the problem. The customer was so pleased with the service that they said they will use First Goal going forward, noting that they rarely get the "whole package" of great service and professionalism from service providers. Another customer also had high praise for the First Goal technicians, stating the service tech showed up exactly on time and solved the central air issue in under 30 minutes. The customer described the techs as very polite, professional and knowledgeable, and highly recommended the company. A third customer shared their experience with technician Dale, who they described as extremely professional and dedicated. Dale's courteous demeanor and friendly attitude immediately put the customer at ease. He took the time to thoroughly assess the HVAC system, quickly diagnose the issue, and provide valuable advice and recommendations. The customer was most impressed by Dale's honest and transparent approach, as he explained the root cause and potential long-term solutions. Dale's attention to detail was also commended, as he meticulously checked every component. Overall, the customer highly recommends Dale and First Goal for their professionalism, courtesy, and commitment to their work.