Excellent. The floors are beautiful. They did a great job restoring the floors. Reasonable price. Quick. Mostly happy.One complaint. Someone in the company broke a window panel on the vestibule door and the company’s owner refused to acknowledge it or even look into it. Completely dismissed. House was empty and they were the only ones coming and going. The tape used to conceal it was still fresh. Accidents happen but we’re all adults let’s at least apologize. Rating based on owners lack of professionalism.
November 2020
I called Phong and he came out the next day for an estimate and I was surprised as how great the price was. He doesn't provide a written contract and there's a little language barrier, but Phong and his crew do WONDERFUL work. I was pleasantly surprised how they were able to get all the stains and gouges out of the floor! He showed me stains right after sanding and I picked a medium walnut-like stain. I also went for oil-based. I rented a pod and movers and everything on the first floor was moved to a pod. They did the floor in three days. Due to power outage, I had to reschedule one day bc there was no power. He came on a Saturday for the last coat. We were... read full review
November 2020
the work CHEAP and they work FAST and the results were beautiful. They honored a quote from months earlier without even a word of argument. I'm not surprised the other post mentioned them as a no/show...on the phone they can be a little goofy. But for saving money while having excellent work this is the only company I'd ever use.
Excellent. The floors are beautiful. They did a great job restoring the floors. Reasonable price. Quick. Mostly happy.One complaint. Someone in the company broke a window panel on the vestibule door and the company’s owner refused to acknowledge it or even look into it. Completely dismissed. House was empty and they were the only ones coming and going. The tape used to conceal it was still fresh. Accidents happen but we’re all adults let’s at least apologize. Rating based on owners lack of professionalism.
I called Phong and he came out the next day for an estimate and I was surprised as how great the price was. He doesn't provide a written contract and there's a little language barrier, but Phong and his crew do WONDERFUL work. I was pleasantly surprised how they were able to get all the stains and gouges out of the floor! He showed me stains right after sanding and I picked a medium walnut-like stain. I also went for oil-based. I rented a pod and movers and everything on the first floor was moved to a pod. They did the floor in three days. Due to power outage, I had to reschedule one day bc there was no power. He came on a Saturday for the last coat. We were... read full review
the work CHEAP and they work FAST and the results were beautiful. They honored a quote from months earlier without even a word of argument. I'm not surprised the other post mentioned them as a no/show...on the phone they can be a little goofy. But for saving money while having excellent work this is the only company I'd ever use.