About Visionworks Doctors of Optometry Burlington Towne Crossing
Visionworks Doctors of Optometry Burlington Towne Crossing is a leading optical retailer known for providing a superior customer experience. The store offers a wide selection of glasses and contact lenses, including designer and exclusive brands like Ray-Ban, as well as prescription sunglasses. The friendly and professional staff, including the skilled eye doctors, are dedicated to ensuring customers receive high-quality care and the best value. Customers have praised the store's excellent customer service, hassle-free policies, and vast selection. The store is committed to accepting thousands of vision insurance plans, making it accessible to a wide range of customers. Customers are encouraged to schedule an annual eye exam to take care of their vision needs.
I can not say enough about ARIANNA, ARIANNA, ARIANNA! She was patient, kind, knowledgeable and went the extra mile when I had an insurance issue and she fixed it without hesitation by going above and beyond to call them personally for me. She also made me aware of other benefits that my insurance offered that I shouldn't leave on the table, which I took advantage of. Again, I stress her patience as I came in with THREE TEENAGERS, all of which got glasses/contacts. I highly recommend that you ask for ARIANNA!
We had such a positive experience at Visionworks! My husband needed new glasses, but it is hard to find time with our schedules. We arrived close to closing time, but the staff greeted us warmly. The store was so clean and well organized. The technician, Ameerah was so very patient, helpful and kind! She explained everything thoroughly and did not rush us. Excellent customer service!! We will definitely use this business again and highly recommend this location!
Customer service is the opposite of the DMV. Fanatastic, Caring, understanding, patient, and everything a customer could ask for. Thank you Antoinette James for being helpful (give her a raise)