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Reviews for Argent Plumbing, Heating & Air Conditioning
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Argent Plumbing, Heating & Air Conditioning
89 Industrial Rd, Berkeley Heights
Directions Call Website Suggest an Edit
89 Industrial Rd, Berkeley Heights
Directions Call Website Suggest an Edit
I took the day for for a repair job that was scheduled and confirmed by Argent on email. I took the day off from work to be present. Needless to say, they never came or contacted me. I reached out was told they made a mistake and would reschedule. No apology! Would be extremely cautious in hiring them. I have for many years used them and there is a significant deterioration in their customer service.
Very poor experience- please think twice before using Argent plumbing for your needs!! First, despite asking several times, they didn't give me any clear estimates on the cost involved to replace my existing thermostat with a smart thermostat that I was to provide, and said that instead the technician will quote when he is at my home, before doing the job. Second, even worse, the technician comes, and right away replaces the thermostat within the first 5 mins of his time in the house without even giving us a quote and a chance to consider if we want to go ahead. Then he asks for a final charge of $380 for 5-10 mins of work, which he did without agreeing on the... read full review