Sears Appliance Repair

Sears Appliance Repair has been serving customers since 1956, earning over 850,000 five-star reviews nationwide. The business offers reliable repairs for a wide range of appliances, including water heaters, washers, dryers, refrigerators, freezers, dishwashers, ovens, and cooktops from major brands like Kenmore, GE, Samsung, and LG. Customers appreciate the knowledgeable and polite technicians who provide detailed explanations of issues and guidance on future troubleshooting. Many have praised the outstanding service and professionalism of the repair techs. However, some customers have expressed frustration with scheduling and communication issues. There have been reports of lengthy waits for appointments and challenges in reaching customer service, which led to significant delays in repairs. Despite the quality of the repair work, these experiences have caused some long-time customers to reconsider their loyalty to the brand. Overall, while Sears Appliance Repair is recognized for its expertise and quality repairs, there are concerns about its customer service and appointment management.