Had a very old competitors system in a house we bought a year ago, using nasty purple potperm. Very unhappy with its performance, having to add harsh chemicals & the sloppy workmanship of the previous install moused together. Gathered some quotes and Tony with LaChance had the best price, was very outgoing and did not pressure. He wanted us to be fully informed and explained all our options. Very poor customer service from the competition. Before the LaChance quote expired in 90 days, we called and booked the filter and softener install. Tony notified me when Levi & Pete were on the way on install day and they showed up within the 1 hour arrival window ready to... read full review
May 2024
Friendly and caring. Explained all my questions and they were patient with waiting for me, when I could finally schedule my service. Very knowledgeable, and helpful. Will have them service again next year for the annual service.
May 2024
Another great service by Justin from LaChance -- appreciate their honesty and integrity (and remote problem solving to save a service). No neeed to look anywhere else -- this company delivers.
Had a very old competitors system in a house we bought a year ago, using nasty purple potperm. Very unhappy with its performance, having to add harsh chemicals & the sloppy workmanship of the previous install moused together. Gathered some quotes and Tony with LaChance had the best price, was very outgoing and did not pressure. He wanted us to be fully informed and explained all our options. Very poor customer service from the competition. Before the LaChance quote expired in 90 days, we called and booked the filter and softener install. Tony notified me when Levi & Pete were on the way on install day and they showed up within the 1 hour arrival window ready to... read full review
Friendly and caring. Explained all my questions and they were patient with waiting for me, when I could finally schedule my service. Very knowledgeable, and helpful. Will have them service again next year for the annual service.
Another great service by Justin from LaChance -- appreciate their honesty and integrity (and remote problem solving to save a service). No neeed to look anywhere else -- this company delivers.