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We have had work done at All & Awl for a generation, and Kurt's word is as good as his father's. Never had an issue that they wouldn't know how to fix right the first time. I buy what I need from them whenever possible. As for service, it is complete (including picking up bigger equipment) and fair in price. No monkey business. Also, I can't count the times I have been trained and retrained on how to operate my tools, and he does it with good humor and NEVER makes me feel like the suburbanite that I am...! In fact, I can say that for a business that relies on real not fake expertise, this is more like dealing with a brother or a son than with a stranger. You get exactly the right care in total honor. Your good-working tools are as important to Kurt as they are to you. ps...I don't know why "Tim A" couldn't update his bad review, maybe because his snowblower was garbage to start with and it was too embarrassing for him to admit he's a jerk and remove his torpedo. Some people are just like that.