Young Brothers Well & Pump Co. is a reliable and customer-focused business that has consistently provided excellent service to its clients. The company's technicians, such as Jim and Bill, are described as professional, courteous, and knowledgeable, offering prompt responses and quality work. Customers have expressed satisfaction with the company's fast response time, reasonable rates, and the overall quality of their services, which include pump installation and water tank replacement. The team is known for quick and efficient help during emergencies, such as well pump failures, often arriving within hours and resolving issues swiftly. One technician, Jimmy, notably saved a customer around $16,000 by repairing a sand point well instead of replacing it, testing the well, replacing the pump and air pressure tank, and ensuring water was restored without digging a new well. Customers frequently highlight the kindness and generosity of the staff, mentioning that they often do not charge for simple fixes or quick responses. Overall, Young Brothers Well & Pump Co. has earned a reputation as a top-tier provider in the industry, with many customers stating they will not use any other company for their well and pump needs.
I would highly recommend Young Brother Well and Pump especially Jimmy, who was able to essentially save us $16k on putting in a new well. We had an issue with our pump which started leaking and so after replacing it the pump was still not working and I had two different plumbers tell me that I needed a new well. I have a sand point well and they thought it had gone bad. Jimmy came out and was able to test the well itself, replace the pump and the air pressure tank and get our water working again without digging a new well!
He was responsive and was able to come back to check on it when there was a tiny issue with the new pump.
HIGHLY HIGHLY RECOMMEND!
I called Young Brothers for an emergency at my elderly mother's house when we thought her well pump had failed. They came out same day within a few hours, figured out the the issue.
It was ultimately a simple fix, but difficult to figure out. They were extremely helpful in solving the problem and didn't charge me a thing for their help. I was blown away at the kindness and generosity. I would absolutely recommend this company all day long. Great people!
They did an excellent job for me today on a rush for a well pump when mine failed. They were responsive and came out even earlier than they quoted. Price was fair and done quickly. Highly recommend.