I'm giving 4 stars ONLY because the service charge was different than advertised. While the service tech explained why fine, I find it misleading as $79 advertised is a far cry from the $178 I paid. I figured too good to be as advertised so proceeded with work. Plus $178 seemed reasonable to me regardless of what was originally quoted.
That being said, three Strogen's techs / agent showed up to service my AC unit. Thorough explanations were provided by Matt, Liem (apprenticeship) and Adam (Sales Consultant). One recommendation made to consider a part replacement. Written explanation and estimate provided via email post service work completion... read full review
August 2024
What a wonderful young man he is. Well this is the fourth visit for the same issue so he's trying something different here and we both hoping it works. I've this company for many years and always been pleased. Although this has been several visits I think that it's just something really unusual
August 2024
Strogens service was excellent! Communication, dispatch and technician competence were consistent and dependable. One technician named Louis Sbrizza continues to impress me every time they send him. His knowledge and diagnostic abilities are impressive and very reliable. He brings great credit and respect to the Strogens Service Team!
I'm giving 4 stars ONLY because the service charge was different than advertised. While the service tech explained why fine, I find it misleading as $79 advertised is a far cry from the $178 I paid. I figured too good to be as advertised so proceeded with work. Plus $178 seemed reasonable to me regardless of what was originally quoted.
That being said, three Strogen's techs / agent showed up to service my AC unit. Thorough explanations were provided by Matt, Liem (apprenticeship) and Adam (Sales Consultant). One recommendation made to consider a part replacement. Written explanation and estimate provided via email post service work completion... read full review
What a wonderful young man he is. Well this is the fourth visit for the same issue so he's trying something different here and we both hoping it works. I've this company for many years and always been pleased. Although this has been several visits I think that it's just something really unusual
Strogens service was excellent! Communication, dispatch and technician competence were consistent and dependable. One technician named Louis Sbrizza continues to impress me every time they send him. His knowledge and diagnostic abilities are impressive and very reliable. He brings great credit and respect to the Strogens Service Team!