There wasn't a way to respond to your response. Likely under my husbands name which would be RL and in Durham NH. No, we purchased carpet for two of our homes in your store. First time was fine. Second was not. Even our builders were surprised.
June 2021
Route One Carpet installed carpet and shades when our house was built three years ago, to our complete satisfaction. Recently a cord broke on the large shade on the street-facing window in our living room. We were concerned about not having a shade on this crucial window while the shade was out for repair. Route One Carpet managed to remove the shade, take it out for repair, and then return and reinstall the shade in little over one hour. Spectacular service! And all at no charge. Almost unbelievable in this day and age. They are skilled, friendly, courteous, and very professional.
October 2019
Great service and friendly staff. Would recommend to anyone needing to update carpet. Installers very friendly and professional.
There wasn't a way to respond to your response. Likely under my husbands name which would be RL and in Durham NH. No, we purchased carpet for two of our homes in your store. First time was fine. Second was not. Even our builders were surprised.
Route One Carpet installed carpet and shades when our house was built three years ago, to our complete satisfaction. Recently a cord broke on the large shade on the street-facing window in our living room. We were concerned about not having a shade on this crucial window while the shade was out for repair. Route One Carpet managed to remove the shade, take it out for repair, and then return and reinstall the shade in little over one hour. Spectacular service! And all at no charge. Almost unbelievable in this day and age. They are skilled, friendly, courteous, and very professional.
Great service and friendly staff. Would recommend to anyone needing to update carpet. Installers very friendly and professional.